Privacy Policy

Last updated: July 17, 2026

1. Introduction

Welcome to iTeraPlay ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using iTeraPlay, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

We collect information in the following ways:

a) Information You Provide

  • Account Information: When you register, we collect your email address and name. You may also sign in via Google OAuth, in which case we receive your name, email, and profile image from Google.
  • TeraBox Links: When you paste a TeraBox link, we process the URL to resolve video metadata and stream URLs. We do not store the content of the linked files.
  • Support Tickets: When you contact support, we collect your message content and email for correspondence.

b) Information Collected Automatically

  • Log Data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps are collected in server logs for security and analytics.
  • Cookies & Session Tokens: We use cookies and session tokens to maintain your login session, remember preferences, and prevent abuse.
  • Usage Data: We track interaction patterns (e.g., videos played, pages viewed) to improve our service.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our video streaming service.
  • To authenticate users and manage accounts.
  • To process TeraBox links and resolve video stream URLs.
  • To monitor and analyze usage patterns to improve performance and user experience.
  • To detect, prevent, and address security issues and abuse.
  • To respond to user inquiries and provide customer support.
  • To comply with legal obligations.

4. Cookies Policy

Cookies are small text files stored on your device. We use the following types of cookies:

  • Essential Cookies: Required for authentication and session management. These cannot be disabled.
  • Preference Cookies: Remember your settings and preferences (e.g., video quality, theme).
  • Analytics Cookies: Help us understand how visitors interact with our site, allowing us to improve the experience.

You can control cookies through your browser settings. Disabling essential cookies may prevent you from using certain features of iTeraPlay.

5. Third-Party Services

We may use the following third-party services that collect information:

  • Google OAuth: For sign-in authentication. Google's privacy policy governs the data collected during OAuth.
  • TeraBox: We act as a bridge to TeraBox content. When you play a video, content is streamed from TeraBox's servers. Please review TeraBox's privacy policy for how they handle data.
  • Pusher: Used for real-time notifications. Pusher's privacy policy applies to the data they process.
  • Razorpay: Used for payment processing. We do not store your payment card details. Razorpay's privacy policy applies.
  • Google AdSense: We may use Google AdSense to serve advertisements. Google uses cookies to serve ads based on your prior visits to our website and other websites. You can opt out of personalized advertising by visiting Google Ads Settings.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services:

  • Account Data: Retained until you delete your account.
  • Free User History: Retained for up to 7 days.
  • Premium User History: Retained for up to 90 days.
  • Server Logs: Automatically deleted after 30 days.
  • Support Tickets: Retained for up to 1 year after resolution.

7. Data Security

We implement industry-standard security measures including HTTPS encryption, secure session management, rate limiting, and input validation. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data.

8. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate personal data.
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: Request restriction of processing of your personal data.
  • Right to Data Portability: Request transfer of your data in a structured, machine-readable format.
  • Right to Object: Object to processing of your personal data for certain purposes.

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

iTeraPlay is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: